Return Policy

60-Day Money-Back Guarantee

If you are unsatisfied with your product for any reason, you have 60 days from the date of purchase to return it and request a refund. To be eligible, a return authorization (RMA) must be requested and approved within this 60-day period.

To start a return, please contact us at support@zencortexhq.com to request your RMA number.

The product must be returned to the address provided within 14 days of receiving your RMA. You are responsible for the return shipping costs. The returned product must be in good physical condition and include all original accessories.

Our return address is:

Non-Returnable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

Partial Refunds

In certain situations, only partial refunds are granted. This includes:

• Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
• Any item that is returned more than 60 days after purchase.

Refund Processing

Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

If you haven’t received a refund yet, first check your bank account, then contact your credit card company or bank, as there is often some processing time before a refund is officially posted.